Many years ago we lived in Colorady. Oops.
Yes, that was a typo, but it sounded kind of fun, so I decided to leave
it. Anyway, when we were there we had
some friends who had just installed in their home an amazing invention that I
had no idea even existed. It was a
miniature ice-maker. I don’t mean the
kind that’s built into the refrigerator.
I mean all it did was make ice and dump it into a bin built like an
average ice chest. It was great. Plenty of ice and it was even the smaller
kind that fits well into the mouth for chomping. I decided then that some day we would have
one of those in our house.
That day finally came after we purchased
our home in Galveston. We found out
Sears sold them, so that became one of our initial renovation purchases. And it was great. Well, until it broke down five times in less
than a year. Of course that meant it
qualified as a lemon under Texas law.
Sears had to give us a brand new one.
The new one worked really well for us.
After all, we had family gatherings all the time here, and our weekly
home Bible study. It was great. Until Hurricane Ike. Of course it went out the door and onto the
street with everything else in the house.
Really. Everything else. Including the walls, the ceiling, the
flooring. That was a sad, sad day.
But we got a new icemaker with the remodel
after the storm. We made sure to keep up
the maintenance agreement, though. Didn’t
want to take any chances. A few weeks
ago our most recent model suddenly stopped producing ice. Still ran and made all the right noises, but
no ice. We called the repair guy and a
week later he showed up. They only get
to Galveston once a week. It’s a big
ordeal for them to leave Texas. He did
his investigation, and proclaimed, “It’s broke.” Thank you very much. I knew that.
But he meant it was really broke.
It needed a new compressor, evaporator, and some kind of valve. Of course those have to be ordered. He promised to do that and “see you next
week.”
One heavy box arrived by UPS. Then two days before the appointment we
received a call from Sears to let us know that the rest of the parts “may not
arrive in time for the technician to install them on Thursday, so we need to
reschedule for the next available appointment.
Let me see when that might be.” I
interrupted at that point and told them the next available time wouldn’t be for
another week. I didn’t want to
reschedule. I asked them to keep us on
the list for this week in case the parts did get here, and put us on the
schedule for next week as well. After a
long pause I was informed that they couldn’t do that. Hm. Didn’t
seem so hard to me. I suggested several
scenarios that she could use to make it happen: Schedule the compressor for
this week and the rest for next week. Nope. Schedule me for a preop visit this week and
the real surgery next week. Not gonna
happen. Schedule me for the repair guy’s
lunch break and we’ll just visit for a few minutes while he eats a
sandwich. Uh, no. None of them seemed to work for her. She finally agreed to leave us on the
schedule for yesterday and just hope the rest of the parts arrived.
Then came yesterday. And the repair man never came. Never called.
So I called back. Interesting
conversation. Seems I was “supposed to
call when the parts arrived.” Well, that
was news to me. Since I hadn’t called, I
had been “removed from the list for today, but I can reschedule you for the
next available appointment. Let me see
when that might be.” OK. I’d heard that one before. Next Thursday when they decide to leave Texas
again. I took the appointment and said, “So
since I have been waiting three weeks for this repair, I’m sure I can expect
him to be at my door at 8 a.m. next Thursday, right.” Another long pause. “Well, sir, the next available appointment
would be between the hours of one and five.”
Of course it would. I bantered a
bit with him just for fun, knowing that it was hopeless. Next Thursday afternoon. Guess we’ll have to rely on the fridge
icemaker another week. Which reminds me,
every time we use that thing a mysterious puddle appears from under the
fridge. Same exact place every
time. Wonder how long it would take to
get someone out of Texas to look at that?
Psalms 25:16-18 says, “Turn to me and be gracious to me, for I am lonely and afflicted. The troubles of my heart have multiplied; free
me from my anguish. Look upon my
affliction and my distress and take away all my sins.”
Father, thank you for little blessings like
ice makers service technicians, and telephone representatives. Give them a good week, free from
complainers. Amen.